Tuesday, 10 January 2012

Salesforce is a tool or technology?

Salesforce.com offers everything you need to transform your business into a Social Enterprise, so you can connect to customers and employees like never before.

Strictly speaking, Salesforce is a tool that helps businesses to organise, automate, coordinate, synchronise their business processes, such as sales activities, marketing activities, customer services and technical support. If you have a need to find, attract, win new customers, nurture and retain those, then you need Salesforce.


Rather i would like to call Salesforce as a technology as it is more than a tool.

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